Client Testimonials

Our Client Testimonials

Prall Insurance

For over 70 years, Prall Insurance has provided insurance solutions to the community of Burlington and throughout Iowa with a constant focus on providing the type of service we feel our clients deserve. We pride ourselves on being responsive and attentive, and fortunately many of our clients have taken the time to share some kind words of appreciation. See what some of them have to say below!


"My husband (Pete) and I have been married for 31 years. Our first home and vehicles were insured through Prall Insurance. As our children grew and started driving, they have been covered. Your service has always been excellent, the stall is always helpful and claims are taken care of promptly."

- Kathy O

"The Prall Insurance team has helped me in many ways. They have helped me with my insurance for the last 8 years. They have a friendly staff that's a joy to visit with!"

- Karen D

"I have been with Prall Insurance Agency for many years and have enjoyed their service and pricing each year. All claims have been taken care of quickly and the staff is super!"

- Donald H

"I have always been pleased with the kindness I am shown at Prall Insurance, especially from Carole. She gets back to me quickly with answers to any questions I have."

- Dana C

"Bob and the gals at Prall Insurance have been so helpful to me over the years. He has found me the best prices."

- Joyce B

"Prall Insurance was the only insurance agency in Burlington back in the 70s who would insure my 'hot rod' 1929 Ford `A' and I have been with them ever since. Anytime I need insurance on my cars, buy or build, Bob (Prall) is only a phone call away and will insure anything I ask. Prall Insurance also has my house and boat, too. I know I save money with Prall Insurance. Their staff is always friendly and helpful.  Thank you!"

- Larry & Jan G

"Insurance is a reality of life. It is an important, complicated expense that we hope we never use. Bob Prall and his staff have taken care of all my insurance needs for over 30 years. As independent agents, they do a great job of matching the best company with my individual needs at competitive prices. Combine all that with immediate claim service and Prall Insurance is all you'll ever need."

- Richard H

"I have had my insurance with Prall Insurance for a good many years. Bob and his employees have always been very helpful in taking care of my needs. Everyone in the office is kind and ready to assist me."

- Richard O

"We recently bought a new car. I called down and gave the girl the information and it was taken care of very promptly. Our claim a few years ago was also handled to our satisfaction. The staff is very helpful."

- Dana & Jim W

"I've been dealing with Prall since 1988. I refer all of my business & personal associates to Prall Insurance. Their staff is the best in the valley. They take care of business!"

- Jim N

"I'm proud to have Prall Insurance as my insurance agency. When I have a problem, everyone at the office is kind and fast to assist me!"

- Kent D

"We've been with the Prall team for 25 years. Just recently, we had a problem that required a call to the Prall office. Within 30-minutes, Bob (Prall) was at our front door. That is the quality service that we can count on with the Prall team."

- Jerry G

"We were able to insure our home and cabin with the same company."

- Duane M

"Bob and the team provide an outstanding service to our family and have done so for many years. [They] have experienced people with a very personal touch to their jobs."

- Tom & Linda P

"Prall Insurance handles all of our insurance needs, business and personal. The claims service is great, and they have many different companies for us to choose from. We're very satisfied."

- Sidney & Susan K

"Your service is the best all the way around, from your polite and helpful staff to your prompt and professional service. Thank you!"

- Maria S

"Prall Insurance Agency has always looked out for the cost of my home and auto insurance. They would place my insurance with the most cost-effective companies as the market changes. Their staff members are always cheerful, courteous, and professional. They're great!"

- Paul & Linda N

"Bob, I'm very impressed by your service and the consistent effort you and your staff make to go the extra mile for your clients. Specifically, I am referring to your help with my son's account. It's great to work with folks that will help people that are a little shy of being able to help themselves."

- John & Steph D

"Having just moved to the area from Illinois, we weren't sure what type of rate or service we'd receive. Prall Insurance saved us $647 annually on our autos, started coverage within 2 hours of my initial phone call, and insured our home to give us even deeper discounts. We're sure glad we found Prall Insurance Agency. They're good!"

- Robert & Stephanie K

"l am very proud to have Prall Insurance as my carrier. They certainly helped me when I backed through the garage door. All the employees are so nice and friendly and helpful. I have been with Prall Insurance for many years. The staff is a joy to visit with."

- Evelyn C

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